Manufacturer: Evine Live Category: Shipping Services Clear all filters (14 of 14 reviews match)
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Purchased 2 kits of Neck Amour 2 piece.I ordered with in a few minutes of the item being offered an a Skinn Cosmetics show. Received 1 kit and an e mail some time later that said the second was OVER SOLD. How is that possible when I jumped in and bought immediately...
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Evine Live Shipping Service
#1077131
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On 3 Jul, I purchased the 55" Samsung 4K tv and paid for it in full. I have an email stating that my item was shipped on 3 Jul and was told by the operator that I would receive it today, 12 Jul. However, when I checked the tracking number with UPS, they have NO record...
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Anonymous
Pete316

As requested, sent photos of the damaged screen and now Evine is refusing to refund my $800 even after getting the so called 2 year warranty for the item. So much for honourin...

1.0
Product
Evine Live Shipping Service
I didn't like
  • Customer service
#1073499
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I orded 2 sets of mattress, 1 king set and 1 queen set both sets were "firm". They sent "pillow top".I.called to have the mattresses replaced.A month passed and they replaced them,But Charged me for 4 sets instead..Im Now im getting threatning phone calls..
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Anonymous
Smitty

Don't tolerate threatening telephone calls. Politely inform the caller that any further correspondence must be conducted in writing. Do not provide any further information inc...

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Evine Live Shipping Service
#1032586
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Evine Live - Cancellation

#1047798
I ordered Aldine mixer on the 5th May I believe was supposed to be delivered on the 5th of May it is now May 16th I want to cancel my order because I still have not received the item it was supposed to be delivered on May 5th customer service I already emailed customer service and And still yet my refund have not been issued back to me this is unacceptable.
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Evine Live - Not telling when product will ship

#1040051
1.9
Details
Order of Apr 21, 2017 given May 2nd delivery. As of today customer service could not nor would not find out a ship date. I suspect the order was taken on a sold out item when i ordered on line If not shipped today it will not arrive on time. This is the second time this year this has happened.
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
Excessive shipping charges are unfair
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Anonymous
Anonymous

so it is unfair for the people in the warehouse, the people who drive the delivery trucks and anyone else that handles your product to get paid? It isn't unfair. You chose to ...

1.0
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Evine Live Shipping Service
#1009965
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I ordered the 1st week of December the PavoPro 360 VR Headset for a Christmas present for one of my grandchildren. By the 16th of December did not receive. Called their customer service and was told it was not mailed out yet by their warehouse. I asked her why it...
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1.0
Product
Evine Live Shipping Service
I didn't like
  • Worst shopping network
#992956
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Ordered a computer from Evine and was told it would arrive in two weeks. Started to panic, but was assured it would be here in time. Delivery day arrived -- no computer. Contacted Customer Service but was told they ran out of them (oversold the product). That was bad...
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1.0
Product
Evine Live Shipping Service
I liked
  • Never again
I didn't like
  • Did not honor contract
#955016
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I ordered a pair of jeans in size 18w and the sent a 22w. Now regardless of a 30 day return policy, if they screwed up, they should exchange the item for the correct size, not send the same wrong size back to me! I spend thousands of dollars there and can't return an...
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Evine Live Slatington, Pennsylvania
Product
Evine Live Shipping Service
#947402
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I ordered a watch on 6 value pay. Within a few minutes they sent me a conformation email i noticed the address was wrong. I attempted to contact customer service. They were closed so I attended to cancel the order. It came back stated the time allowed to cancel had...
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2.7
Product
Evine Live Shipping Service
#880114
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POOR CUSTOMER SERVICE!!!!THEY SENT MY ORDER TO ELPASO TX AND GAVE ME THE WRONG TRACKING# I TOLD 2 REPS REPEATEDLY THAT IM DRIVING OUT OF TOWN ON FRIDAY MY PKG WAS SUPPOSE TO RCVD BY 6/16/16. I WANTED THIS FOR FATHERS DAY!!! ALL THEY SAID WAS THEY SENT A MESSG TO THE...
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1.9
Product
Evine Live Shipping Service
#866738
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I also had the experience with returning an item. They received it on Feb. 1st because they were closed Jan 30. Returned the item and said it was late. Customer service was very rude. The hosts clearly said we had until Jan. 31 to return. It was not working on top...
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Evine Live Shipping Service
#788087
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