Evine Live - Invicta Watch Review from Visalia, California
Horrible return Policy and customer service.I apparently made my purchase 3 and 4 days before their holiday return policy started.
Honestly I was unaware of it in the first place until I called to verify everything was returnable. The rep I spoke to played everything, and said to ship it back. Well today, two of my items were rejected since I purchased before the 10-13 date. I spoke to a supervisor, to no avail.
He was not willing to make an exception even though I was originally told differently. The original person I spoke to today also today me one day the policy started and the supervisor have me a different date. Very inconsistent, and not knowledgeable. Had I been told correctly from the beginning, I would not be upset.
This company has no customer service, and lost a customer today.Thank God I didn't spend any more than I did with them.I work for Costco, I know what customer service is about.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of invicta watch. Evine Live needs to read this review and look into the issue (if any) according to poster's claims.
Other people also mentioned invicta watch in their reviews. You may find this information helpful for further shopping at Evine Live.