Product: Evine Live Customer Care Clear all filters (21 of 21 reviews match)
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I ordered an item online and it was not long that o realized I do not like it.So I called to cancel the order. They said it could not be canceled since the order has already been processed and that ready for shipment. Ha????? I never heard of any shopping network who...
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1.8
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Evine Live Customer Care
#1119177
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Company is SO unprofessional in their customer approach.First of all trying to get off hold to speak with a live body is virtually impossible. My complaint- I purchased an item for $ 326.00 on 9/6/17 and received it on 9/14. On 10/21/17 I see the same item is now at...
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1.0
Product
Evine Live Customer Care
I didn't like
  • Staff - unfair credit policy
#1119147
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I have been using shop NBC/ all the other names/ Evine for many years.I have had a few issues with them but nothing like this! I from time to time buy something on time ie payments and then get tired of messing with the payments and pay in full. Well let me tell you...
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Evine Live Customer Care
#1115968
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Evine Live Customer Care Review

#993056
1.7
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Placed order for 900 dollar tv on value pay and they cancelled it within hours saying they ran a credit report and that since they disclose ur applying for credit they can do a pull? Umm didn't apply for credit . It's called a easy pay lol Maybe a good thing Walmart has it cheaper and new model Annoyed right now
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Evine Live Customer Care Review

#920875
2.0
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I closed out this account because of constant auto delivery problems and shoddy luggage products. Now months later, my bank account app alerted me to a new charge, which customer service says is too late yo cancel on an email account I closed ar least a year ago. Customer Service agent Kevin in their sole Kentucky office could have cared less. Evine sucks.
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Evine Live Customer Care Review

#919025
Their host sre great but they have the nadtiest customer service reps i have ever dealt with. They tske no responsibility for company mistake and blantantly show they dont care.
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Evine Live Customer Care Review

#849368
Iam so disappointed in a store that makes the customer pay the return of a product plus when I complained they (Billy) hung up on me never again with this company ..RUDE RUDE!!!
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I just spent over an hour trying to cancel 2 auto delivery orders.I was disconnect 3 times, put into a rotating auto system that NEVER got me to a human. The NON human operator asked for my credit card last four and pin number. BOTH were "not in our system". thank you...
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2.3
Product
Evine Live Customer Care
I didn't like
  • Customer service
  • Ability to cancel auto delivery orders
  • Lack of help
#1100853
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Evine sent me my order, I was unhappy and returned the item.it looked like a cheap shower curtain so I returned it, but was told by Evine that the crooks never received it. They demanded I pay full price for the nasty ***. I did just to keep it off my credit report....
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1.0
Evine Live Camby, Indiana
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Evine Live Customer Care
I didn't like
  • Poor
#944560
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Bridget is the devil wears EVINE...this fly by night TV seller is in town to get your money and give you poor quality ***. Shame on Invicta, Waterford Crystal and Versace to sell there goods through EVINE...Target would be a better option...won't buy these brands since...
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1.0
Product
Evine Live Customer Care
I didn't like
  • Shipped skincare product not sealed
#925488
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Some problem with my address was having every other order shipped to the wrong address.Evine were jerks about the problem saying to me it was my fault and problem. They could have cared less about losing another customer. Very disappointed!!! The guy I talked to had...
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Evine Live Customer Care
#922407
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I ordered cosmetics and selected the payment plan.Everything was fine until my credit card bank cancelled my card due to suspected fraudulent charges. The last payment to Evine did not clear my old credit card number. Evine contacted me via email and I followed their...
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1.0
Product
Evine Live Customer Care
I didn't like
  • Poor customer service
#898094
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Buyer beware, Evine is not like the other tv retailers.They are slow to ship orders, They are even slower to refund and 30 day return policy is exactly 30 days from the minute is is delivered to your door! If you are off by one single day they will simply ship the...
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Anonymous
Anonymous

That is untrue. If it is truly defective Evine will not charge the shipping costs

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Evine Live Customer Care
#882371
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My name is Jonathan I have contacted evine live multiple times about a tablet I purchased on February 8th 2016 and my tablet has stopped working in March of 2016 I have contacted evine multiple times about a proof of purchase and or a email of the proof of purchase I...
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Evine Live Customer Care
#863569
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