Castro Valley, California
Not resolved

Saw a really cute dress on evine tv so went to website for first time. Couldn't fined size chart so called customer service and spoke with "Mike." Mike didn't know anything about size chart and just asked what size I usually wear, which was not helpful. He kept trying to help me by asking the same question. I decided to move on to my second question.

On the website, I noticed that at the top of the page it said, "Welcome, Rich". Who is Rich?? Not me. I was visiting evine for the very first time, have never ever logged into evine, and don't know anyone by that name. So I asked Mike if there was a security problem. He just kept telling me to log on by creating my own account without addressing my actually concern.

I thanked him for his time, and got the heck off the phone. BTW! I went back to site and found the size chart for the item: it was on the description page.

Never ever will order from this company when there are so many other known and trustworthy options.

Review about: Customer Service And Web Security.

Review #869128 is a subjective opinion of a user.

Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

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