I ordered Collagenesis a few months ago. I called to complain that I couldn't get the top of the bottle off to use the product. Afetr 20 minutes of pulling on it, it finally came off. I didn't use the product right away, so now months later I thought I would try it....Read more
I didn't like
- Customer service-worst experience ever
In Mar of this year I bought the russian aviator watch. It's big its water proof to 100 meters, it was awesome. I gave $130 for the watch and wore it proudly to Jamaica on vacation. I went diving down to 60 feet and the watch began to condensate. It stopped a couple of...Read more
. Tracked package until 10/13 when the tracking info said "Attempted to deliver and left notice" which was not true. I see the mail carrier everyday. Never received...post offices (plural) in Lakeland said they did not have the package. Informed Evine and was told that...Read more
Evine Live - Lousy customer service!!
Lousy customer service! Ordered for autodelivery online...received one time order....unwilling to resolve problem!! Clearly, online ordering has problems...also, information was different from what was said on live presentation! Never Evine again!
Evine Live - Ordering problem
Ordered an item that was on promotion with auto delivery...product came as one time order! When I called to tell them the problem, they said they would not correct the issue, and not willing to suggest any other option. Obviously, there was a problem with the online ordering. . but they dont care. Will NOT order from Evine again.. and will return the ready of my order when it finally arrives!
Evine Live - Don't even go there
They are terrible on tv as u speak and then they overcharge and dont even try tk talk to them and ur companys r having a 0 review and if u r on Evin live will always tell my friends never buy BBB showed step in and close them maybe thats why change their name
Evine Live - Very decitful bad customer service
It broke and their repair center lost it. So im out of 129.00 with no satisfaction.
I ordered an item online and it was not long that o realized I do not like it. So I called to cancel the order. They said it could not be canceled since the order has already been processed and that ready for shipment. Ha????? I never heard of any shopping network who...Read more
Company is SO unprofessional in their customer approach. First of all trying to get off hold to speak with a live body is virtually impossible. My complaint- I purchased an item for $ 326.00 on 9/6/17 and received it on 9/14. On 10/21/17 I see the same item is now at...Read more
I didn't like
- Staff - unfair credit policy
I have been using shop NBC/ all the other names/ Evine for many years. I have had a few issues with them but nothing like this! I from time to time buy something on time ie payments and then get tired of messing with the payments and pay in full. Well let me tell you...Read more
product not what i ordered buyer beware when you return prouct like i did call to see if they got it back she said yes and went on to say we deduct $7.95 for packages 5pds and under my package weight 8 to 9 ounces well refund should have been $21.00 dollars i get 8...Read more
I writing this to let consumers know that Evine is a 3rd rate company. I purchased a hair removal kit that has Never worked. Because the host said it should be used at least three times to see results I didn’t think about returning it after using it a couple times....Read more
I just spent over an hour trying to cancel 2 auto delivery orders. I was disconnect 3 times, put into a rotating auto system that NEVER got me to a human. The NON human operator asked for my credit card last four and pin number. BOTH were "not in our system". thank you...Read more
I didn't like
- Customer service
- Ability to cancel auto delivery orders
- Lack of help
Purchased shampoo and body lotion that spillout out everywhere during shipping. I called and they told me tough it's not there fault! Called corporate headquarters they wanted me to mail back the damaged spilled items! No good honest company would do this. I sent back...Read more
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